Privacy policy

Thousand Miles (Solution) Limited ("MakesEvent", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy (the "Policy") explains how we collect and process personal data. It applies to your use of our website, mobile apps, online products and native software (collectively, the "Services").

When you use the Services, create an account or contact us, we may collect:

• Your name, email, mailing address, billing information and tax identification number.
• Attendee data (name, contact details, demographic information).
• Other information you choose to provide.

The system automatically collects: account activity, interface usage and basic access information (browser version, IP address, time, cookies, etc.).

We may also obtain data from third-party sources (such as social logins or payment processors) and combine it.

Product suggestions or other unsolicited information you provide will be treated as non-confidential and we may use it freely.

• operate and improve the Services;
• provide the products/services you request and process transactions;
• send support information, product updates and promotional information;
• respond to enquiries and provide customer service;
• analyse usage trends and personalise the Services.

We do not sell your personal data.

We share only in the following limited circumstances (with appropriate safeguards):

• third-party agents, consultants and service providers (in line with this Policy and applicable regulations);
• business transfers (mergers, sales, etc.);
• with your consent;
• where required by law or to protect rights/safety.

We take reasonable measures to protect data from loss, misuse or unauthorised access.

Through account settings or by contacting [email protected], you may:

• access, correct, delete or restrict personal data;
• opt out of promotional communications;
• terminate your account;
• decline cookies (some features may be affected).

Where GDPR or other regulations apply, you have the relevant rights (access, correction, deletion, objection, etc.). Hong Kong users are protected under the PDPO.

Bases for processing data include: performance of a contract, legitimate interests, legal obligations or your consent.

This document is provided in both Chinese and English. In the event of any inconsistency or ambiguity between the Chinese and English versions, the English version shall prevail.

If you have any questions about privacy, please contact [email protected].